Terms of service

Last updated: June 28, 2026 
OVERVIEW 
This website is operated by Vitalis. Vitalis is operated by BADABING, a French société par 
actions simplifiée à associé unique registered with the Paris Trade and Companies Register 
under number 103 411 450 R.C.S. Paris, with its registered office located at 47 rue Vivienne, 
75002 Paris, France. Throughout these Terms of Service, "Vitalis," "we," "us," and "our" refer 
to BADABING operating the website https://vitalisnad.com/ and any related online store, 
checkout, customer account, subscription, email, SMS, advertising, and support services. 
By visiting our website, browsing our products, placing an order, creating an account, 
purchasing a subscription, or otherwise using our services, you agree to be bound by these 
Terms of Service and by any additional policies referenced on our website or presented at 
checkout. 
Please read these Terms carefully before using our website or purchasing from us. If you do 
not agree to these Terms, you should not access the website, use our services, or purchase 
our products. 
Section 1: Online store terms 
By using this website, you confirm that you are at least the age of majority in your country, 
state, or province of residence, or that you have given us your consent to allow any minor 
dependent to use this website where legally permitted. 
You may not use our products, website, content, or services for any unlawful or unauthorized 
purpose. You must not violate any applicable laws, regulations, intellectual property rights, 
consumer protection rules, health and safety rules, export rules, or third-party rights when 
using our website or services. 
You must not transmit viruses, malware, malicious code, worms, or any other harmful or 
destructive code. Any breach of these Terms may result in immediate termination of your 
access to our services. 
Section 2: General conditions 
We reserve the right to refuse service to anyone for any lawful reason at any time. We may 
limit, suspend, or terminate access to the website, customer accounts, checkout, 
subscriptions, promotions, or support services if we believe that a user has violated these 
Terms, misused our services, attempted fraud, abused our policies, or created risk for Vitalis, 
other customers, payment providers, or service providers. 
You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, reverse engineer, 
interfere with, or misuse any portion of the website, services, product pages, checkout, 
subscriptions, or content without our express written permission. 
Section 3: Product information and wellness disclaimer 
Vitalis sells wellness and dietary supplement products. Our products and website content 
are intended for general wellness and informational purposes only. They are not intended to 
diagnose, treat, cure, or prevent any disease, and they are not a substitute for professional 
medical advice, diagnosis, or treatment. 
You should consult a qualified healthcare professional before using any supplement, 
especially if you are pregnant, nursing, under 18, taking medication, have a medical 
condition, have allergies, or are unsure whether a product is suitable for you. 
Individual results may vary. We do not guarantee any specific health, wellness, longevity, 
energy, anti-aging, performance, or medical outcome from using our products. You are 
responsible for reading product labels, ingredient information, directions, warnings, and 
usage instructions before using any product. 
Section 4: Accuracy of information 
We try to provide accurate and up-to-date information on our website. However, we are not 
responsible if information made available on this website is not accurate, complete, or 
current. The material on this website is provided for general information only and should not 
be relied upon as the sole basis for making decisions. 
We may update, modify, or remove website content at any time, but we have no obligation to 
update any information unless required by law. You agree that it is your responsibility to 
monitor changes to our website and policies. 
Section 5: Modifications to prices, products, and services 
Prices for our products are subject to change without notice. We reserve the right to modify, 
discontinue, limit, or remove any product, offer, bundle, discount, subscription option, 
promotion, service, or website feature at any time without notice, subject to applicable law. 
We are not liable to you or to any third party for any modification, price change, suspension, 
discontinuation, or unavailability of any product or service. 
Section 6: Products, availability, and order limitations 
Certain products or services may be available exclusively online through our website. 
Product quantities may be limited and are subject to return or exchange only according to 
our Return and Refund Policy. 
We reserve the right to limit sales of our products or services to any person, household, 
geographic region, jurisdiction, reseller, or order. We may exercise this right on a 
case-by-case basis. We reserve the right to limit quantities of any products or services that 
we offer. 
We do not guarantee that product descriptions, images, packaging, ingredients, labels, 
pricing, promotions, or availability will always be error-free, complete, or current. Product 
packaging, labels, and appearance may vary from images shown on the website. 
Section 7: Orders, billing, and account information 
You agree to provide current, complete, and accurate purchase, billing, shipping, contact, 
and account information for all purchases made on our website. You agree to promptly 
update your account and other information, including your email address, shipping address, 
billing address, and payment information, so that we can complete transactions and contact 
you as needed. 
We reserve the right to refuse, cancel, limit, or hold any order placed with us. We may limit 
or cancel quantities purchased per person, per household, per account, per payment 
method, per billing address, per shipping address, or per order. These restrictions may 
include orders placed by or under the same customer account, the same credit card, the 
same billing or shipping address, or orders that appear to be placed by resellers, distributors, 
bots, or unauthorized parties. 
If we make a change to or cancel an order, we may attempt to notify you by contacting the 
email address, billing address, or phone number provided at the time the order was placed. 
Section 8: Payment authorization 
By submitting an order, you authorize us and our payment providers to charge the payment 
method you provide for the total amount shown at checkout, including product price, 
shipping, handling, taxes, duties, subscription charges, and any other applicable fees 
displayed or disclosed before purchase. 
If your payment is declined, reversed, disputed, flagged, or otherwise not successfully 
completed, we may cancel, suspend, delay, or refuse the order or subscription. You are 
responsible for any charges, fees, taxes, or costs associated with your purchase, including 
any fees charged by your bank, card issuer, payment provider, customs authority, or carrier. 
Section 9: Subscriptions, recurring orders, and minimum commitment 
If you purchase a subscription, autoship, recurring delivery, or other purchase option, you 
authorize Vitalis and its payment providers to charge your selected payment method on a 
recurring basis according to the subscription terms shown at checkout. These terms may 
include the product, quantity, discount, billing frequency, renewal date, shipping charges, 
taxes, and cancellation instructions. 
All subscriptions are subject to a minimum commitment period of one (1) billing cycle from 
the date of the initial order. During this minimum commitment period, cancellation, pause, or 
modification requests that would prevent the first renewal from being processed will not be 
accepted. By completing your subscription purchase, you expressly acknowledge and agree 
to this minimum commitment period. Subscription discounts and promotional benefits are 
granted in consideration of this commitment. If you cancel during the minimum commitment 
period, any discount already applied may be reclaimed or invoiced at the full 
non-subscription price. 
After the minimum commitment period has elapsed, your subscription will continue until you 
cancel it or until it is otherwise terminated according to the applicable subscription terms. 
You are responsible for managing your subscription before the next billing date if you wish to 
cancel, pause, skip, modify, or update it. 
Cancelling a subscription stops future recurring orders. It does not automatically cancel, 
reverse, or refund an order that has already been processed, billed, packed, shipped, or 
delivered. Orders already processed are subject to our Return and Refund Policy. 
A refund of a subscription order does not automatically cancel the subscription unless we 
confirm cancellation in writing or you cancel it through the subscription management portal. 
To stop future charges, you must cancel the subscription separately. 
For more information, please review our Purchase Options Cancellation Policy. 
Section 10: Returns, refunds, damaged items, and delivery issues 
Returns, refunds, damaged items, defective items, incorrect items, missing items, lost 
packages, refused deliveries, unclaimed packages, and subscription order issues are 
governed by our Return and Refund Policy. 
Because Vitalis sells dietary supplement products, returns may be limited for safety, hygiene, 
quality-control, and product-integrity reasons. Products that are opened, used, tampered 
with, damaged, partially used, empty, or no longer in their original sealed condition may not 
be eligible for return or refund unless required by applicable law. 
Section 11: Shipping, delivery, taxes, and duties 
Shipping times, delivery estimates, carriers, tracking, customs, taxes, duties, address errors, 
failed delivery attempts, and related issues are governed by our Shipping Policy and any 
delivery information shown at checkout. 
Delivery times are estimates only and are not guaranteed unless expressly stated. We are 
not responsible for delays caused by carriers, customs, weather, incorrect addresses, failed 
delivery attempts, local restrictions, force majeure events, or circumstances outside our 
reasonable control. 
You are responsible for providing a complete and accurate shipping address. You may also 
be responsible for applicable taxes, duties, import fees, customs charges, carrier fees, 
brokerage fees, or similar charges, depending on your location and the shipping method 
selected. 
Section 12: Optional tools and third-party services 
We may provide access to third-party tools, apps, payment methods, subscription services, 
analytics services, customer support tools, advertising tools, review tools, shipping tools, or 
other services that we do not own or control. 
You acknowledge that we provide access to such tools and services as available and as is, 
without warranties, representations, or conditions of any kind, except where required by law. 
Your use of third-party tools and services is at your own risk and may be subject to the terms 
and policies of the relevant third-party providers. 
Section 13: Third-party links 
Our website may contain links to third-party websites, platforms, apps, services, social 
media pages, payment providers, or resources. Third-party links are provided for 
convenience only. We are not responsible for examining or evaluating the content, accuracy, 
policies, security, or practices of third-party websites or services. 
We are not liable for any harm, loss, damage, or issue related to your use of third-party 
websites, products, services, or content. Please review third-party policies carefully before 
engaging in any transaction or providing personal information. 
Section 14: User comments, reviews, feedback, and submissions 
If you submit reviews, testimonials, comments, photos, videos, feedback, suggestions, 
ideas, survey responses, social media content, or other materials to us or through our 
website, you grant us the right to use, reproduce, publish, display, edit, translate, distribute, 
and otherwise use that content for business, marketing, customer support, product 
improvement, advertising, and promotional purposes, subject to applicable law. 
You agree that your submissions will not violate any third-party rights, including copyright, 
trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your 
submissions will not contain unlawful, abusive, defamatory, obscene, misleading, false, 
harmful, or malicious material. 
We may, but have no obligation to, monitor, edit, remove, or refuse content that we 
determine to be unlawful, offensive, threatening, defamatory, misleading, fraudulent, harmful, 
or otherwise objectionable. 
Section 15: Personal information 
Your submission of personal information through the website is governed by our Privacy 
Policy. Please review our Privacy Policy to understand how we collect, use, disclose, retain, 
and protect personal information. 
Section 16: Errors, inaccuracies, and omissions 
Occasionally there may be information on our website or in our services that contains 
typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, 
promotions, offers, shipping charges, transit times, availability, subscription terms, or other 
information. 
We reserve the right to correct any errors, inaccuracies, or omissions and to change or 
update information or cancel orders if any information on the website or in the services is 
inaccurate at any time without prior notice, including after you have submitted your order, 
subject to applicable law. 
Section 17: Prohibited uses 
You are prohibited from using the website, products, or services for any unlawful purpose; to 
solicit others to perform or participate in unlawful acts; to violate any laws or regulations; to 
infringe our intellectual property rights or the intellectual property rights of others; to harass, 
abuse, insult, harm, defame, slander, intimidate, or discriminate; to submit false or 
misleading information; to upload or transmit viruses or malicious code; to collect or track 
personal information of others; to spam, phish, pharm, pretext, spider, crawl, scrape, or 
otherwise misuse the website; for any obscene or immoral purpose; or to interfere with or 
circumvent the security features of the website, services, checkout, payment systems, or 
related platforms. 
We reserve the right to terminate your use of the website or services for violating any 
prohibited use. 
Section 18: Fraud, abuse, and chargebacks 
We reserve the right to refuse, cancel, hold, investigate, or limit orders, refunds, 
replacements, credits, subscriptions, accounts, or future purchases in cases of suspected 
fraud, abuse, policy misuse, unauthorized reselling, payment disputes, chargeback abuse, 
false claims, altered evidence, excessive return activity, suspicious activity, or attempts to 
obtain products without payment. 
If a chargeback or payment dispute is filed, we reserve the right to provide order records, 
tracking information, delivery confirmation, customer communications, subscription consent 
records, checkout records, fraud-prevention data, policy records, and other relevant 
evidence to payment providers, card networks, banks, fraud-prevention services, legal 
advisors, or other relevant parties. 
Section 19: Disclaimer of warranties 
Except as expressly stated by us or required by applicable law, our website, services, 
content, and products are provided on an as is and as available basis. We do not guarantee 
that your use of our website or services will be uninterrupted, timely, secure, error-free, or 
free from viruses or other harmful components. 
We do not warrant that the results obtained from using the website, services, or products will 
be accurate, reliable, complete, or suitable for your individual needs. Product results may 
vary from person to person. 
Section 20: Limitation of liability 
To the fullest extent permitted by applicable law, Vitalis, BADABING, and our directors, 
officers, employees, contractors, suppliers, service providers, partners, agents, affiliates, and 
licensors shall not be liable for any indirect, incidental, punitive, special, consequential, or 
similar damages, including lost profits, lost revenue, lost savings, loss of data, replacement 
costs, personal expectations, or similar damages arising from your use of the website, 
services, or products. 
Nothing in these Terms limits any liability that cannot be limited or excluded under applicable 
law. 
Section 21: Indemnification 
You agree to indemnify, defend, and hold harmless Vitalis, BADABING, and our directors, 
officers, employees, contractors, suppliers, service providers, partners, agents, affiliates, and 
licensors from any claim, demand, damages, losses, liabilities, costs, or expenses, including 
reasonable legal fees, arising out of your breach of these Terms, your violation of any law or 
third-party rights, your misuse of the website or services, or your fraudulent, abusive, or 
unauthorized conduct. 
Section 22: Severability 
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that 
provision shall be enforceable to the fullest extent permitted by applicable law, and the 
unenforceable portion shall be deemed severed from these Terms. Such determination shall 
not affect the validity and enforceability of any remaining provisions. 
Section 23: Termination 
These Terms remain effective unless and until terminated by either you or us. You may 
terminate these Terms at any time by stopping your use of our website and services. 
We may terminate or suspend your access to the website, services, customer account, 
subscriptions, or future purchases at any time if we believe you have violated these Terms, 
violated applicable law, misused our services, created risk, or engaged in fraudulent or 
abusive activity. 
Termination does not affect obligations or liabilities incurred before the termination date, 
including payment obligations, dispute obligations, policy obligations, and provisions that by 
their nature should survive termination. 
Section 24: Entire agreement 
These Terms of Service, together with our Privacy Policy, Return and Refund Policy, 
Shipping Policy, Purchase Options Cancellation Policy, and any other policies or terms 
posted on our website or presented at checkout, constitute the entire agreement between 
you and Vitalis regarding your use of the website, services, and purchases. 
Any failure by us to exercise or enforce any right or provision of these Terms does not 
constitute a waiver of that right or provision. 
Section 25: Governing law 
These Terms are governed by the laws applicable to BADABING, a company registered in 
France, without prejudice to any mandatory consumer protection rights that may apply in 
your country, state, province, or place of residence. 
If you are a consumer, you may have mandatory legal rights under the laws of your place of 
residence that cannot be excluded, restricted, or modified by these Terms. Nothing in these 
Terms is intended to limit those mandatory rights. 
Section 26: Changes to these Terms 
We may update, change, or replace any part of these Terms of Service by posting updates 
or changes on our website. The Last updated date at the top of this page indicates when 
these Terms were last revised. 
It is your responsibility to check this page periodically for changes. Your continued use of or 
access to the website or services after any changes are posted constitutes acceptance of 
those changes, unless applicable law requires a different form of notice or consent. 
Section 27: Contact information 
Questions about these Terms of Service should be sent to us at: 
Vitalis Customer Support 
Email: support@vitalisnad.com 
Website: https://vitalisnad.com/ 
Legal operator: BADABING 
Company registration: 103 411 450 R.C.S. Paris 
Registered office: 47 rue Vivienne, 75002 Paris, France