Terms of service
OVERVIEW
This website is operated by Vitalis. Vitalis is operated by BADABING, a French société par
actions simplifiée à associé unique registered with the Paris Trade and Companies Register
under number 103 411 450 R.C.S. Paris, with its registered office located at 47 rue Vivienne,
75002 Paris, France. Throughout these Terms of Service, "Vitalis," "we," "us," and "our" refer
to BADABING operating the website https://vitalisnad.com/ and any related online store,
checkout, customer account, subscription, email, SMS, advertising, and support services.
By visiting our website, browsing our products, placing an order, creating an account,
purchasing a subscription, or otherwise using our services, you agree to be bound by these
Terms of Service and by any additional policies referenced on our website or presented at
checkout.
Please read these Terms carefully before using our website or purchasing from us. If you do
not agree to these Terms, you should not access the website, use our services, or purchase
our products.
Section 1: Online store terms
By using this website, you confirm that you are at least the age of majority in your country,
state, or province of residence, or that you have given us your consent to allow any minor
dependent to use this website where legally permitted.
You may not use our products, website, content, or services for any unlawful or unauthorized
purpose. You must not violate any applicable laws, regulations, intellectual property rights,
consumer protection rules, health and safety rules, export rules, or third-party rights when
using our website or services.
You must not transmit viruses, malware, malicious code, worms, or any other harmful or
destructive code. Any breach of these Terms may result in immediate termination of your
access to our services.
Section 2: General conditions
We reserve the right to refuse service to anyone for any lawful reason at any time. We may
limit, suspend, or terminate access to the website, customer accounts, checkout,
subscriptions, promotions, or support services if we believe that a user has violated these
Terms, misused our services, attempted fraud, abused our policies, or created risk for Vitalis,
other customers, payment providers, or service providers.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, reverse engineer,
interfere with, or misuse any portion of the website, services, product pages, checkout,
subscriptions, or content without our express written permission.
Section 3: Product information and wellness disclaimer
Vitalis sells wellness and dietary supplement products. Our products and website content
are intended for general wellness and informational purposes only. They are not intended to
diagnose, treat, cure, or prevent any disease, and they are not a substitute for professional
medical advice, diagnosis, or treatment.
You should consult a qualified healthcare professional before using any supplement,
especially if you are pregnant, nursing, under 18, taking medication, have a medical
condition, have allergies, or are unsure whether a product is suitable for you.
Individual results may vary. We do not guarantee any specific health, wellness, longevity,
energy, anti-aging, performance, or medical outcome from using our products. You are
responsible for reading product labels, ingredient information, directions, warnings, and
usage instructions before using any product.
Section 4: Accuracy of information
We try to provide accurate and up-to-date information on our website. However, we are not
responsible if information made available on this website is not accurate, complete, or
current. The material on this website is provided for general information only and should not
be relied upon as the sole basis for making decisions.
We may update, modify, or remove website content at any time, but we have no obligation to
update any information unless required by law. You agree that it is your responsibility to
monitor changes to our website and policies.
Section 5: Modifications to prices, products, and services
Prices for our products are subject to change without notice. We reserve the right to modify,
discontinue, limit, or remove any product, offer, bundle, discount, subscription option,
promotion, service, or website feature at any time without notice, subject to applicable law.
We are not liable to you or to any third party for any modification, price change, suspension,
discontinuation, or unavailability of any product or service.
Section 6: Products, availability, and order limitations
Certain products or services may be available exclusively online through our website.
Product quantities may be limited and are subject to return or exchange only according to
our Return and Refund Policy.
We reserve the right to limit sales of our products or services to any person, household,
geographic region, jurisdiction, reseller, or order. We may exercise this right on a
case-by-case basis. We reserve the right to limit quantities of any products or services that
we offer.
We do not guarantee that product descriptions, images, packaging, ingredients, labels,
pricing, promotions, or availability will always be error-free, complete, or current. Product
packaging, labels, and appearance may vary from images shown on the website.
Section 7: Orders, billing, and account information
You agree to provide current, complete, and accurate purchase, billing, shipping, contact,
and account information for all purchases made on our website. You agree to promptly
update your account and other information, including your email address, shipping address,
billing address, and payment information, so that we can complete transactions and contact
you as needed.
We reserve the right to refuse, cancel, limit, or hold any order placed with us. We may limit
or cancel quantities purchased per person, per household, per account, per payment
method, per billing address, per shipping address, or per order. These restrictions may
include orders placed by or under the same customer account, the same credit card, the
same billing or shipping address, or orders that appear to be placed by resellers, distributors,
bots, or unauthorized parties.
If we make a change to or cancel an order, we may attempt to notify you by contacting the
email address, billing address, or phone number provided at the time the order was placed.
Section 8: Payment authorization
By submitting an order, you authorize us and our payment providers to charge the payment
method you provide for the total amount shown at checkout, including product price,
shipping, handling, taxes, duties, subscription charges, and any other applicable fees
displayed or disclosed before purchase.
If your payment is declined, reversed, disputed, flagged, or otherwise not successfully
completed, we may cancel, suspend, delay, or refuse the order or subscription. You are
responsible for any charges, fees, taxes, or costs associated with your purchase, including
any fees charged by your bank, card issuer, payment provider, customs authority, or carrier.
Section 9: Subscriptions, recurring orders, and minimum commitment
If you purchase a subscription, autoship, recurring delivery, or other purchase option, you
authorize Vitalis and its payment providers to charge your selected payment method on a
recurring basis according to the subscription terms shown at checkout. These terms may
include the product, quantity, discount, billing frequency, renewal date, shipping charges,
taxes, and cancellation instructions.
All subscriptions are subject to a minimum commitment period of one (1) billing cycle from
the date of the initial order. During this minimum commitment period, cancellation, pause, or
modification requests that would prevent the first renewal from being processed will not be
accepted. By completing your subscription purchase, you expressly acknowledge and agree
to this minimum commitment period. Subscription discounts and promotional benefits are
granted in consideration of this commitment. If you cancel during the minimum commitment
period, any discount already applied may be reclaimed or invoiced at the full
non-subscription price.
After the minimum commitment period has elapsed, your subscription will continue until you
cancel it or until it is otherwise terminated according to the applicable subscription terms.
You are responsible for managing your subscription before the next billing date if you wish to
cancel, pause, skip, modify, or update it.
Cancelling a subscription stops future recurring orders. It does not automatically cancel,
reverse, or refund an order that has already been processed, billed, packed, shipped, or
delivered. Orders already processed are subject to our Return and Refund Policy.
A refund of a subscription order does not automatically cancel the subscription unless we
confirm cancellation in writing or you cancel it through the subscription management portal.
To stop future charges, you must cancel the subscription separately.
For more information, please review our Purchase Options Cancellation Policy.
Section 10: Returns, refunds, damaged items, and delivery issues
Returns, refunds, damaged items, defective items, incorrect items, missing items, lost
packages, refused deliveries, unclaimed packages, and subscription order issues are
governed by our Return and Refund Policy.
Because Vitalis sells dietary supplement products, returns may be limited for safety, hygiene,
quality-control, and product-integrity reasons. Products that are opened, used, tampered
with, damaged, partially used, empty, or no longer in their original sealed condition may not
be eligible for return or refund unless required by applicable law.
Section 11: Shipping, delivery, taxes, and duties
Shipping times, delivery estimates, carriers, tracking, customs, taxes, duties, address errors,
failed delivery attempts, and related issues are governed by our Shipping Policy and any
delivery information shown at checkout.
Delivery times are estimates only and are not guaranteed unless expressly stated. We are
not responsible for delays caused by carriers, customs, weather, incorrect addresses, failed
delivery attempts, local restrictions, force majeure events, or circumstances outside our
reasonable control.
You are responsible for providing a complete and accurate shipping address. You may also
be responsible for applicable taxes, duties, import fees, customs charges, carrier fees,
brokerage fees, or similar charges, depending on your location and the shipping method
selected.
Section 12: Optional tools and third-party services
We may provide access to third-party tools, apps, payment methods, subscription services,
analytics services, customer support tools, advertising tools, review tools, shipping tools, or
other services that we do not own or control.
You acknowledge that we provide access to such tools and services as available and as is,
without warranties, representations, or conditions of any kind, except where required by law.
Your use of third-party tools and services is at your own risk and may be subject to the terms
and policies of the relevant third-party providers.
Section 13: Third-party links
Our website may contain links to third-party websites, platforms, apps, services, social
media pages, payment providers, or resources. Third-party links are provided for
convenience only. We are not responsible for examining or evaluating the content, accuracy,
policies, security, or practices of third-party websites or services.
We are not liable for any harm, loss, damage, or issue related to your use of third-party
websites, products, services, or content. Please review third-party policies carefully before
engaging in any transaction or providing personal information.
Section 14: User comments, reviews, feedback, and submissions
If you submit reviews, testimonials, comments, photos, videos, feedback, suggestions,
ideas, survey responses, social media content, or other materials to us or through our
website, you grant us the right to use, reproduce, publish, display, edit, translate, distribute,
and otherwise use that content for business, marketing, customer support, product
improvement, advertising, and promotional purposes, subject to applicable law.
You agree that your submissions will not violate any third-party rights, including copyright,
trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your
submissions will not contain unlawful, abusive, defamatory, obscene, misleading, false,
harmful, or malicious material.
We may, but have no obligation to, monitor, edit, remove, or refuse content that we
determine to be unlawful, offensive, threatening, defamatory, misleading, fraudulent, harmful,
or otherwise objectionable.
Section 15: Personal information
Your submission of personal information through the website is governed by our Privacy
Policy. Please review our Privacy Policy to understand how we collect, use, disclose, retain,
and protect personal information.
Section 16: Errors, inaccuracies, and omissions
Occasionally there may be information on our website or in our services that contains
typographical errors, inaccuracies, or omissions relating to product descriptions, pricing,
promotions, offers, shipping charges, transit times, availability, subscription terms, or other
information.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or
update information or cancel orders if any information on the website or in the services is
inaccurate at any time without prior notice, including after you have submitted your order,
subject to applicable law.
Section 17: Prohibited uses
You are prohibited from using the website, products, or services for any unlawful purpose; to
solicit others to perform or participate in unlawful acts; to violate any laws or regulations; to
infringe our intellectual property rights or the intellectual property rights of others; to harass,
abuse, insult, harm, defame, slander, intimidate, or discriminate; to submit false or
misleading information; to upload or transmit viruses or malicious code; to collect or track
personal information of others; to spam, phish, pharm, pretext, spider, crawl, scrape, or
otherwise misuse the website; for any obscene or immoral purpose; or to interfere with or
circumvent the security features of the website, services, checkout, payment systems, or
related platforms.
We reserve the right to terminate your use of the website or services for violating any
prohibited use.
Section 18: Fraud, abuse, and chargebacks
We reserve the right to refuse, cancel, hold, investigate, or limit orders, refunds,
replacements, credits, subscriptions, accounts, or future purchases in cases of suspected
fraud, abuse, policy misuse, unauthorized reselling, payment disputes, chargeback abuse,
false claims, altered evidence, excessive return activity, suspicious activity, or attempts to
obtain products without payment.
If a chargeback or payment dispute is filed, we reserve the right to provide order records,
tracking information, delivery confirmation, customer communications, subscription consent
records, checkout records, fraud-prevention data, policy records, and other relevant
evidence to payment providers, card networks, banks, fraud-prevention services, legal
advisors, or other relevant parties.
Section 19: Disclaimer of warranties
Except as expressly stated by us or required by applicable law, our website, services,
content, and products are provided on an as is and as available basis. We do not guarantee
that your use of our website or services will be uninterrupted, timely, secure, error-free, or
free from viruses or other harmful components.
We do not warrant that the results obtained from using the website, services, or products will
be accurate, reliable, complete, or suitable for your individual needs. Product results may
vary from person to person.
Section 20: Limitation of liability
To the fullest extent permitted by applicable law, Vitalis, BADABING, and our directors,
officers, employees, contractors, suppliers, service providers, partners, agents, affiliates, and
licensors shall not be liable for any indirect, incidental, punitive, special, consequential, or
similar damages, including lost profits, lost revenue, lost savings, loss of data, replacement
costs, personal expectations, or similar damages arising from your use of the website,
services, or products.
Nothing in these Terms limits any liability that cannot be limited or excluded under applicable
law.
Section 21: Indemnification
You agree to indemnify, defend, and hold harmless Vitalis, BADABING, and our directors,
officers, employees, contractors, suppliers, service providers, partners, agents, affiliates, and
licensors from any claim, demand, damages, losses, liabilities, costs, or expenses, including
reasonable legal fees, arising out of your breach of these Terms, your violation of any law or
third-party rights, your misuse of the website or services, or your fraudulent, abusive, or
unauthorized conduct.
Section 22: Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that
provision shall be enforceable to the fullest extent permitted by applicable law, and the
unenforceable portion shall be deemed severed from these Terms. Such determination shall
not affect the validity and enforceability of any remaining provisions.
Section 23: Termination
These Terms remain effective unless and until terminated by either you or us. You may
terminate these Terms at any time by stopping your use of our website and services.
We may terminate or suspend your access to the website, services, customer account,
subscriptions, or future purchases at any time if we believe you have violated these Terms,
violated applicable law, misused our services, created risk, or engaged in fraudulent or
abusive activity.
Termination does not affect obligations or liabilities incurred before the termination date,
including payment obligations, dispute obligations, policy obligations, and provisions that by
their nature should survive termination.
Section 24: Entire agreement
These Terms of Service, together with our Privacy Policy, Return and Refund Policy,
Shipping Policy, Purchase Options Cancellation Policy, and any other policies or terms
posted on our website or presented at checkout, constitute the entire agreement between
you and Vitalis regarding your use of the website, services, and purchases.
Any failure by us to exercise or enforce any right or provision of these Terms does not
constitute a waiver of that right or provision.
Section 25: Governing law
These Terms are governed by the laws applicable to BADABING, a company registered in
France, without prejudice to any mandatory consumer protection rights that may apply in
your country, state, province, or place of residence.
If you are a consumer, you may have mandatory legal rights under the laws of your place of
residence that cannot be excluded, restricted, or modified by these Terms. Nothing in these
Terms is intended to limit those mandatory rights.
Section 26: Changes to these Terms
We may update, change, or replace any part of these Terms of Service by posting updates
or changes on our website. The Last updated date at the top of this page indicates when
these Terms were last revised.
It is your responsibility to check this page periodically for changes. Your continued use of or
access to the website or services after any changes are posted constitutes acceptance of
those changes, unless applicable law requires a different form of notice or consent.
Section 27: Contact information
Questions about these Terms of Service should be sent to us at:
Vitalis Customer Support
Email: support@vitalisnad.com
Website: https://vitalisnad.com/
Legal operator: BADABING
Company registration: 103 411 450 R.C.S. Paris
Registered office: 47 rue Vivienne, 75002 Paris, France