Terms of sale
These Terms of Sale apply to all purchases made on the Vitalis website
https://vitalisnad.com/. Vitalis is operated by BADABING, a French société par actions
simplifiée à associé unique registered with the Paris Trade and Companies Register under
number 103 411 450 R.C.S. Paris, with its registered office located at 47 rue Vivienne,
75002 Paris, France.
By placing an order on our website, you agree to these Terms of Sale, our Terms of Service,
Privacy Policy, Return and Refund Policy, Shipping Policy, Purchase Options Cancellation
Policy, and any information displayed at checkout.
Products
Vitalis sells wellness and dietary supplement products. Product descriptions, images, labels,
packaging, ingredients, availability, and prices may change without notice, subject to
applicable law. We make reasonable efforts to display product information accurately, but we
do not guarantee that all information is always complete, current, or error-free.
Our products are intended for general wellness purposes only. They are not intended to
diagnose, treat, cure, or prevent any disease and do not replace professional medical
advice. You are responsible for reading product labels, directions, warnings, and ingredient
information before use.
Order acceptance
After you place an order, you may receive an order confirmation email. This confirmation
means that we have received your order request. It does not necessarily mean that your
order has been accepted, processed, shipped, or guaranteed.
We reserve the right to refuse, cancel, limit, hold, or review any order for any lawful reason,
including suspected fraud, payment issues, pricing errors, stock issues, delivery restrictions,
abuse of promotions, unauthorized resale, inaccurate customer information, or violation of
our policies.
Prices and payment
Prices are displayed on the website and may vary depending on your location, currency,
taxes, discounts, subscription options, shipping method, and promotions available at the time
of purchase. Prices may change without notice, subject to applicable law.
By submitting an order, you authorize Vitalis and its payment providers to charge your
selected payment method for the total amount shown at checkout, including product price,
shipping, handling, taxes, duties, subscription charges, and any other applicable fees
displayed or disclosed before purchase.
we may cancel, suspend, delay, or refuse the order or subscription.
Taxes, duties, and import charges
Depending on your location, your order may be subject to taxes, VAT, duties, customs fees,
brokerage fees, import charges, carrier fees, or similar charges. These charges may be
collected at checkout or may be charged separately by customs authorities, carriers, or other
parties.
Unless expressly stated at checkout, the customer is responsible for any applicable taxes,
duties, import fees, customs charges, or similar costs associated with the order.
Shipping and delivery
Shipping options, rates, and estimated delivery times are displayed at checkout when
available. Delivery estimates are not guaranteed unless expressly stated in writing. Shipping,
tracking, customs, address errors, failed deliveries, refused packages, lost packages, and
delivery disputes are governed by our Shipping Policy.
Returns and refunds
Returns, refunds, damaged items, incorrect items, missing items, refused deliveries,
unclaimed packages, and subscription order issues are governed by our Return and Refund
Policy. Because we sell dietary supplement products, return eligibility may be limited for
safety, hygiene, quality-control, and product-integrity reasons.
Subscriptions and recurring purchases
If you purchase a subscription, autoship, recurring delivery, or other purchase option, you
authorize Vitalis and its payment providers to charge your selected payment method on a
recurring basis according to the subscription terms displayed at checkout.
Your subscription continues until you cancel it or until it is otherwise terminated according to
the applicable subscription terms. You are responsible for managing your subscription before
the next renewal date. Cancelling a subscription stops future recurring orders but does not
automatically cancel, reverse, or refund an order that has already been processed, billed,
packed, shipped, or delivered.
Promotions, discounts, and bundles
Promotions, discounts, coupon codes, bundles, subscription discounts, free shipping offers,
and limited-time offers may be subject to additional terms, expiration dates, eligibility rules,
quantity limits, geographic limits, and restrictions. We may modify, suspend, or cancel
promotions at any time, subject to applicable law.
Promotions cannot be combined unless expressly stated. If a return, refund, cancellation,
chargeback, or order adjustment affects a promotional order, the refund or credit may be
adjusted to reflect the promotion, discount, bundle value, free gift, or shipping benefit
received.
You are responsible for confirming that the products you order can legally be purchased,
imported, received, and used in your country, state, province, or region. Dietary supplements
may be subject to local restrictions, ingredient rules, quantity limits, or import requirements.
We may refuse or cancel orders where we believe shipment, sale, import, or delivery may
violate laws, regulations, carrier rules, customs restrictions, product restrictions, or
operational limitations.
Fraud, abuse, and disputes
We reserve the right to refuse, cancel, hold, investigate, or limit orders, refunds,
replacements, credits, subscriptions, accounts, or future purchases in cases of suspected
fraud, abuse, policy misuse, unauthorized resale, payment disputes, chargeback abuse,
false claims, altered evidence, excessive return activity, suspicious activity, or attempts to
obtain products without payment.
If a chargeback or payment dispute is filed, we may provide order records, tracking
information, delivery confirmation, customer communications, subscription consent records,
checkout records, fraud-prevention data, policy records, and other relevant evidence to
payment providers, banks, card networks, fraud-prevention services, legal advisors, or other
relevant parties.
Consumer rights
Nothing in these Terms of Sale limits any mandatory consumer rights that cannot be
excluded, restricted, or modified under applicable law. If a provision conflicts with mandatory
consumer protection law, that mandatory law will apply only to the extent required.
Contact
Questions about these Terms of Sale may be sent to support@vitalisnad.com. Please
include your order number when contacting us about a purchase